FAQ: Heart of the Woods - Voice Acting & Merchandise
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

What regions will the Nintendo Switch codes be available for?

Worldwide except China and Japan

Last updated: October 01, 2019 13:23

Will the Nintendo Switch version feature adult content?

No, the Nintendo Switch version is rated T and does not contain explicit content.

Last updated: October 01, 2019 13:23

Will the voice acting update cost anything on PC?

Nope, it’ll be free!

Last updated: October 01, 2019 13:23

Why are Switch physicals a stretch goal?

We have to order a minimum number of cartridges, which are expensive to produce. The stretch goal ensures that we’ll have the funds to cover the costs.

Last updated: October 01, 2019 13:23

Will the game be coming to other consoles?

We’re only focusing on Nintendo Switch and PC right now.

Last updated: October 01, 2019 13:23

Does the "one of everything" tier include the Paper Dolls?

Yes, but we forgot to add it to the list on the reward tiers section and can’t edit those now. They’ll be included though!

Last updated: October 01, 2019 13:26

Will the Nintendo Switch version be an option in the physical tiers?

If we hit the stretch goal to produce physical Nintendo Switch copies, then they will be an option for any of the reward tiers that include a physical copy. HOWEVER, they will have a $5 up-charge. You can either add $5 to your base pledge amount, or add the difference in Backerkit after the campaign.

We’ll also provide alternative tiers that are the same as the PC ones, but with the Switch copy and up-charge included.

Last updated: October 01, 2019 15:08

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Contact Us